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Never Split the Difference: Negotiating As If Your Life Depended On It

Author:
Chris Voss , Tahl Raz
Read by:
Michael Kramer
Read Read Own Own
Price: $24.99 $5.99

Unabridged Audiobook

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Ratings
Book
1038
Narrator
159
Release Date
May 17, 2016
Duration
8 hours 8 minutes
Summary
This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:


Establish Rapport 
Create Trust with Tactical Empathy
Gain the Permission to Persuade 
Shape What Is Fair 
Calibrate Questions
Transform Conflict into Collaboration
Spot Liars
Create Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.
Reviews
Profile Avatar William S. May 2018

Awesome book! Narration was excellent!

Profile Avatar Anonymous Sep 2020

very useful a practical advice with great examples, but I do believe some of the takeaways could have been narrowed down and given more attention. Narrator also made the author sound overly cocky and confident.

Profile Avatar leonard f Jun 2017

Love the book. I took soooo many notes. It'll improve your dialogue with co workers, loved ones and friends.

Profile Avatar Robert K. Jul 2022

A book I didn't know I needed (a black swan you could say). Tons of gold nuggets in this one and most came unexpected from my initial expectations going into the book. highly recommended.

Profile Avatar Erik E Sep 2017

Best negotiation book I ever read so many great tips that you can start using direct

Profile Avatar Nelson B. Jun 2021

awesome insight to negotiation

Profile Avatar Corina A. Aug 2019

Such great advice that I actually ordered the book to have a hard copy!

Profile Avatar Justin A May 2017

This is one of the best books on business, negotiations, emotional intelligence, and productive dialogue that I've ever read/listened to. What's so encouraging, is that the principles were born, tested, refined & proven in real life situations, by real, working professional people. (As opposed to an academic theory born in a classroom.) There is lots of practical advice on what drives peoples behaviors, and how to get inside their decision making progress to achieve a positive outcome. It's full of several real-world examples, some gut-wrenching, and some downright hilarious. Not only is the content excellent, but the book is written & arranged very well. I generally prefer to hear the writer narrate the book, but in this case the narrator is PERFECT for this book. (Especially for the late night, FM D.J. voice.) Not only is the content great, but the book is wonderfully entertaining as well. It is very easy to listen to multiple times over, and will be one of the best business books for quite a long time. I can't recommend this book enough.

Profile Avatar Anonymous Mar 2025

Insightful and practical guide to negotiation. I would recommend it to anyone looking to improve their communication, negotiation, and persuasion skills.

Profile Avatar Thomas G. Feb 2025

Great book with useful life hacks!

Profile Avatar Anonymous Dec 2024

Great book.

Profile Avatar Tatiana C. Aug 2024

Really enjoyed the book and the examples suggested. Type of book you want to also read in paper to highlight key takeaways

Profile Avatar Anonymous Jun 2024

Superb and exceptional book in the principles are easily executional

Profile Avatar Shari H. May 2024

great insights, practical examples, lots of review to solidfy the information.

Profile Avatar Kerry S. May 2024

This book is awesome, used some of the mentioned tactics and it works!!

Profile Avatar Islam T. Dec 2023

Totally recommend if you want to know what actually your clients thinking about without facing them with it and try to sell them your product will make very sense I really enjoyed it.

Profile Avatar NikiCl Apr 2023

Loved the audiobook so much I ordered a hard copy. You can learn so much about better communication after reading this. It’s not about trying to get people to “see your side” - it’s about learning to better understand one another and the way each person communicates. Some notable excerpts: • Ask open ended questions •It begins by listening, making it about the other people, validating them , make them feel safe for the real conversation that’s about to begin •How to remain rational in negotiation 1. Pause - keep away from knee jerk reaction 2. Do not counter attack - ask calibrated questions that start with “how” or “what” never “why” •Humor and humanity are the best way to break the ice and remove roadblocks •It’s not how well you speak, but how well you listen that determines your success of the negotiation

Profile Avatar M3MoRy Jan 2023

Insanely relevant and interesting. Every people should enjoy this book.

Profile Avatar Kory R. Feb 2022

Loved this book and content. Listened to it in a week.

Profile Avatar Ross D. Dec 2021

Legit the closer bible monthly ritual to read

Profile Avatar Frank N. Oct 2021

fantastic book!

Profile Avatar Chuck H. Aug 2021

Great information. I'll listen to this one several times.

Profile Avatar Erin H. Jun 2021

super interesting read

Profile Avatar Marcos C. Jun 2021

Easy to follow, easy to remember, easy to implement.

Profile Avatar Perry R. Mar 2021

Easy to understand and implement. I began using these methods and have immediately seen a difference in my results from the various interactions I encounter daily.

Profile Avatar J Carlos S. Mar 2021

Practical tools, the narrator is outstanding

Profile Avatar Terrance H. Feb 2021

This book is absolutely amazing. I love how the hostage negotiations tactics can be applied to your everyday life.

Profile Avatar Christine K. Oct 2020

I’m not sure if it is the narrator or the author I find so annoying, but the whole thing feels pompous. I was so interested in the point of view and overarching topic that I toughed it out anyway. Unfortunately, I didn’t hear much that was new. I was very distracted by how much this guy reminded me of a first year grad student, all puffed up and overly sure of himself.

Profile Avatar Lisa M. Jul 2020

Great listen, Kept me engaged in the book. I have already used the tips in a negotiation that went well.

Profile Avatar Melissa P. Mar 2020

very informative

Profile Avatar John R. Feb 2020

I'm going for round 2 with this book. Really good and insightful book

Profile Avatar Mason Feb 2020

Many practical and valuable tactics!

Profile Avatar Adam W. Feb 2020

Wow... seriously amazing advice, tips, and strategies for negotiating, sales, customer service, and just general relationships.

Profile Avatar Cdg Feb 2020

Enjoyed the thoroughly, it was an awesome book even with monotone narration

Profile Avatar Juan R. Jan 2020

the one chris narrates was better for me

Profile Avatar Debbie A. Jan 2020

This was a really interesting book.

Profile Avatar Peter G. Jan 2020

Incredible book. I've seen results immediately.

Profile Avatar Rafael S. Dec 2019

really good behind the curtains of negotiations narration was amazing

Profile Avatar Anonymous Oct 2019

Very applicable book. No fluff, it teaches a skill you can start using right away. Very interesting as well.

Profile Avatar Brandon P. Oct 2019

Amazing book with immediate real-world actualized gains.

Profile Avatar James Lincoln Sep 2019

Straight forward and great examples.

Profile Avatar Connor Q. Mar 2019

This is a book you need to read or listen to 2 or three times. Take notes

Profile Avatar Brandon D. Dec 2018

Amazing insight into the art of negotiating. It is polished and easy to follow along. This is a top 5 business book for me.

Profile Avatar Olga K. Oct 2018

Really great book: easy to follow with very intriguing life examples. Get ready to start Mirroring!

Profile Avatar Lucia A. Sep 2018

This is the third book I've read on the topic of negotiating and this one is blows the others out of the water. Love that the author has years of negotiations experience with the FBI, his stories, his lessons learned, and how he brought his knowledge to apply to business and personal negotiations. These are secrets to how to really influence, not just negotiate. Highly recommend it and if you are younger, wow, you have stumbled across a huge secret that will help you succeed through life.

Profile Avatar Justin M Feb 2018

Great book and narration. It provides a number of techniques you can use in any situation to improve your negotiation effectiveness.

Profile Avatar Jennifer R Jan 2018

Exciting, informative, and packed with great tips and skills for negotiating and sales. Definitely one of my all time favorite books. A must read for anyone in business!

Profile Avatar Carrie P Apr 2017

Incredibly great book!

Profile Avatar Andrius Bendikas Feb 2017

Interesting and informative book. My takeaways: Listen Ask questions (especially how and what) Use anchoring even if it is ridiculous Don't compromise Look for the black swans - critical information that is left untold Talk in terms of whats valuable to the client, it is not necessirily the price Don't just listen. Guide the conversation your way and with the right questions.

Profile Avatar Michael DeLaCerda Jan 2017

Well written and the narrator's audio was superb. One of the best quotes I've ever heard on preparation: "Under pressure situations one never rises to the occasion, but always fall to their highest level of preparation." Awesome! Highly recommend this book.

Profile Avatar Alex Benyo Jan 2017

Great tool for understanding the science and emotional forces behind proper negotiations. Perfect balance of tactical and philosophical skills for winning at the table.

Profile Avatar Michael Punch Oct 2016

One of the best sales and people's book I've ever heard!!!

Never Split the Difference: Negotiating As If Your Life Depended On It

Never Split the Difference: Negotiating As If Your Life Depended On It

Author: Chris Voss
Read by: Michael Kramer
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