Thomas H. Lee, MD, Chief Medical Officer of Press Ganey, brings more than three decades of experience in healthcare performance improvement as a practicing physician, leader in provider organizations, researcher, and health policy expert. He is the author of The Epidemic of Empathy in Healthcare and The Good Doctor.
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From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it. The goal of health... SEE MORE