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Terms of Use

See Our Privacy Policy.

Acceptance of the Terms of Use

It is important that you read all the terms and conditions carefully.

The following specifies the terms and conditions under which you may use any website, service, or product. By using, visiting or browsing the website or using services or products, you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use the website or service. may revise these terms at any time by updating the Terms of Use on our site. Continued use of the site after such modifications constitutes your acceptance of the revisions to the agreement. You should visit this page periodically to review the Terms. Requirements

You must be at least 18 years old, or have parental permission to use the site and its services.

You agree that you are the credit card holder for your account, or have express permission of the cardholder to use their card as a payment method.

You agree to provide accurate and up-to-date essential personal information, and agree to maintain said information on your "My Account" page.

The service is available internationally; however, the library of available content will vary by region based on distribution rights on a per-title basis.

Copyright Laws and Intellectual Property Rights

Content from may be used and played for your personal, non-commercial use only. You agree not to modify, reproduce, retransmit, transfer, distribute, sell, broadcast, make available to third parties or circulate the content to anyone or to exploit any such content for commercial or non-commercial purposes without the express prior written consent of Any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools is prohibited.


Audiobooks Subscription members agree to pay a recurring monthly fee, permitting us to charge membership dues and any applicable tax, until the account is cancelled online or by phone. Membership dues, including promotional pricing and limited time offers, are subject to change at a pre-specified time, or at's discretion.

Pre-Authorization Charge on Sign-Up

New customers may see a pre-authorization charge for $14.95 show up on their PayPal or credit card account, depending on their method of payment provided on sign-up. This is our system's way of checking to make sure your billing information is valid. The pre-authorization is voided instantly, but may take between 2-6 business days before PayPal or your credit card company shows the transaction as canceled. We apologize for any inconvenience this may cause.

Promotional Free Trials, Corporate Gifts and Limited Time Offers

In the case of a promotional free trial (via an affiliate, corporate gift card, or promo code) your subscription will automatically renew and your credit card will be charged on the day after your trial expires. You must cancel before the end of your free trial if you do not wish to be billed. The day your account is activated is considered day one of your free trial.

Membership dues, including promotional pricing and limited time offers, are subject to change at a pre-specified time, or at's discretion.

Free trials will only be offered once to any individual or household. Some promotions and offers may only be available to new subscribers creating an account for the first time. Plan Terms members agree to pay a recurring monthly fee by credit card, permitting us to charge membership dues and any applicable tax, until the account is cancelled online or by phone. Membership fees, including promotional pricing and limited time offers, are subject to change at a pre-specified time, or at's discretion.

  1. 1 and 2 Book Membership Plans: The 1 and 2 Book Membership Plans receive credits that may be used to purchase content. The 1 and 2 Book Membership Plans are subject to the following terms:
    1. Rollover: 1 and 2 Book Members are allowed to rollover unused credits each month however, monthly subscription credits will expire 3 months after they have been issued by and any additional credits purchased will also expire 3 months after purchase.

  2. InstaCredit: The InstaCredit feature allows users to purchase additional books instantly within mobile apps. The cost of an InstaCredit will be immediately applied to the credit card or other payment method attached to the user's account. As of September 1st, 2014 InstaCredits cost $14.95. The price of an InstaCredit may be changed at the sole discretion of InstaCredits are subject to the same refund policy as regular subscription or top-up credits. Only members with an active subscription can purchase books using InstaCredit. The user’s ability to purchase InstaCredits can be disabled by the user at any time.

Gift Subscriptions and Promotional Codes Gift Subsciptions

Terms of Use

Subscriptions purchased as gifts ("Gift Subscriptions") will be presented to the recipient in the form of a gift code redeemable for the Gift Membership. Gift codes for Gift Subscriptions must be redeemed at and may be used only for memberships. Prior to being redeemed by a recipient, gift codes for Gift Subscriptions do not expire and are not subject to any dormancy fee or other fees for non-use. Gift Subscription recipients must have or open an account to redeem the gift code for a Gift Subscription. To view Gift Subscription balances and status, gift members should visit their "My Account" section of the site. may, in its discretion, advise the purchaser when the Gift Subscription has been redeemed by the recipient.


  • Gift codes for Gift Subscriptions cannot be used to purchase other Gift Subscriptions or a la carte audio content.
  • Gift codes for Gift Subscriptions cannot be resold, transferred for value, redeemed for cash or applied to any other account, except where required by law. Gift Subscriptions may not be transferred. Promotional Codes

Terms of Use

Promotional codes ("Promo Codes") are for promotional use only and are void where prohibited by law. Promo Codes must be redeemed at and are only redeemable for the promotion outlined in the promotional offer (which may include discounts on trial offers, subscriptions or audiobook purchases). Promo Codes expire as indicated on the terms transmitted with the Promo Code. Promo Codes may be subject to additional terms and conditions presented with the Promo Code. Promo Codes recipients must have or open an account to redeem Promo Codes.


  • Promo Codes cannot be used to purchase other Promo Codes or Gift Subscriptions.
  • Promo Codes are only valid for one time use.
  • Promo Codes cannot be resold, transferred for value, redeemed for cash except where required by law.
  • Resale of a Promo Code or use for unauthorized advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited.

General Terms

Risk of Loss

The risk of loss and title for Gift or Promo Codes for Gift Subscriptions and a la carte purchases pass to the purchaser upon's electronic transmission to the purchaser or recipient, whichever is applicable. is not responsible if a Gift or Promo Code for an Gift Subscription or a la carte purchase is lost, stolen, destroyed or used without your permission.

Fraud will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Gift or Promo Code is redeemed and/or exchanged for products and services on the site.

Limitation on Liability disclaims all warranties, express or implied, with respect to Gift Subscriptions and Promotional Codes, including, without limitation, any express or implied warranty of merchant ability or fitness for a particular purpose. In the event a Gift Subscription or Promotional Code is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Subscription or Promotional Code. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.

Cancellation of Plans

To cancel your subscription, please visit the My Account section of the website while you're logged in or contact our Customer Service Team.

Cancellations are immediate upon confirmation. grants refunds at our sole discretion. We do not offer refunds on any subscription charges.

If you stream an audio book and find its content faulty, please contact our Customer Service Team. If the file is determined to be flawed, we will replace the file. If the file is determined to be sounds and the problem has occurred on the user end, we will attempt to help resolve the problem.

Prohibitions and Restrictions

You may only use the services for your own individual, personal and noncommercial purposes and you agree that you will not:

  • Use the service or its content to reproduce copyrighted materials
  • Copy, store, edit, change, prepare any derivative work of or alter in any way the service or its content
  • Auto-scrape the website
  • Download content by means other than the proprietary software
  • Make the service or its content available over a network (other than's network) where it could be used by others
  • Provide your password to any other person
  • Share audio content with another person
  • Translate, reverse engineer, decompile, disassemble, modify or create derivative works based on content available through, or any portion of them for your own personal or commercial use, except as expressly allowed under applicable law
  • Rent, lease or sublicense, sell, transfer, distribute or publicly perform the content in any manner and you will not exploit it commercially
  • Improperly interact with Customer Service employees over email, telephone or in-app live chat; these include but are not limited to: verbal or written harassment, sexual solicitation, uttering threats
  • Use the services in any way that violates the terms of this Agreement

Privacy and Security

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. We will not sell or distribute your email address to a third party.

Limitations on Liability

We reserve the right to terminate or restrict your use of our service, without notice or further liability, as set forth in these Terms of Use or if we determine, in our sole discretion, that you have breached or will likely breach any of these Terms of Use, including failure to pay your invoice on time, not following Customer Service instructions, or otherwise in our sole discretion. If we do terminate the provision of Services, we also reserve the right to refuse you as a customer, in our sole discretion, if you attempt to subscribe to our Services subsequently.

We make no representations or warranties of any kind on the service, web site and site content. In no event will we be liable to you for any special, incidental, indirect or consequential damages of any kind. is not responsible for any outside charges that may be incurred while using our service. This includes, but is not limited to, NSF charges for automatic withdrawals, foreign transaction fees, or any other charge that is not processed directly by

Purchases of Content

When you purchase content, grants you a limited, revocable, non-exclusive, non-transferable license to download or stream content to your device(s) solely for your personal non- commercial use. You will not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you will not exploit it commercially. You agree to not decompile, disassemble, or reverse engineer the content, or modify the content or create any derivative works therefrom. The license to the content you purchase will continue for as long as your copy of content exists pursuant to these Purchase Terms and Conditions.

With respect to all "A La Carte" purchases, except where noted otherwise, any list price displayed represents the full retail price listed on the content itself, as determined by, or as suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. Prices of all content are subject to change at any time in's sole discretion. All such pricing changes will be posted to the site.

You bear all risk of loss for completing the download of content after purchase, once we have made such content available to you (in your "My Books" area or otherwise) and for any loss of content you have downloaded, including any loss due to a file corruption or a computer or hard drive crash. Purchased content will generally continue to be available in your "My Books," but may become unavailable due to potential content provider licensing restrictions or other reasons and will not be liable to you if content becomes unavailable for further download.

Audiobook Reviews Policy

We encourage all of our customers to write a review of their recent listens. In order to keep discussions respectful and to guard against spam and abuse, our team evaluates every review. We have zero tolerance for any reviews that are deemed threatening or offensive in any way (e.g. sexist, racist, profane, graphic, violent, derogatory, defamatory, etc.). We will also remove reviews that are not pertinent to the audiobook at hand or serve merely as non-constructive insults to authors, narrators, or Our intention is never to censor opinions, but inappropriate or non-constructive reviews will be removed at the sole discretion of the team. If your review is approved, it will appear live on the website and app within three (3) business days.