Mark Miller is vice president for organizational effectiveness at Chick-fil-A, Inc. He began his Chick-fil-A career as an hourly team member in 1977 and joined the corporate staff in 1978. He previously served in leadership roles in corporate communications, field operations, quality and customer satisfaction, and training and development. He is the author of The Secret of Teams and the coauthor of The Secret and Great Leaders Grow.
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"Transform your leadership from ordinary to extraordinary with this guidebook from a seasoned business leader and Wall Street Journal bestselling author. Virtually every problem can be traced back to one root cause: leadership. Far too many leaders are... SEE MORE