Douglas Stone, Bruce Patton, and Sheila Heen teach at the Harvard Law School and the Harvard Negotiation Project, the group that produced the international bestseller Getting to YES! They have consulted to businesspeople, governments, organizations, communities, and individuals around the world, from the various parties to the negotiations on constitutional transition in South Africa to schoolteachers in Medellin, Colombia, to community leaders and the police department in Springfield, Massachusetts. They have written on negotiation and communications in publications ranging from The New York Times to Parents magazine. Bruce Patton is also coauthor of Getting to YES!
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The 10th-anniversary edition of the New York Times business bestseller-now updated with 'Answers to Ten Questions People Ask' We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a ... SEE MORE